Terms & Conditions

HANS PRINTING TERMS & CONDITIONS

READY-TO-PRINT ARTWORK SPECIFICATIONS

  1. Please create a new file when drafting, set image size to required drafting size. For example for A4 poster the size should be 214x301mm, 350dpi.
  2. Drafts cannot be in RGB format, please set all to CMYK.
  3. Image resolutions should be set at 300dpi~350dpi, if resolution is too low, the printing quality would be affected; if resolution is too high, the file size would be too big and printing quality would not be improved.

 

ARTWORK DESIGNING

  1. Client will be providing us with all the images, photos, logo, pattern you want to follow, all necessary details to input, and instructions you want to appear on your flyers.
  2. We will submit to the artist. Our artist will only copy, get, and use from the images, photos, logo, details, and pattern you will provide.
  3. Final Artwork: Kindly check amendments and information on your final artwork. Please note that once the artwork has been confirmed for printing, we will directly submit it to the Production Team and your design will be considered final.

 

DELIVERIES

  1. Please make sure that there will be a receiver upon scheduled delivery. If the customer was unable to receive the goods, the next delivery will be charged to the customer.
  2. Hans Printing uses reliable delivery dispatch rider, however, sometimes due to unforeseen circumstances (e.g. Road Accidents, Bad Weather) deliveries can be delayed. These factors are completely out of our control and Hans Printing cannot be held liable for such an event.
  3. Our delivery service is free of charge however we have assigned schedules only. Please check customer service for estimate delivery date of your product.

 

IMPORTANT REMINDERS

  • For customers who will be sending their own design, please kindly adhere to the File Specification as mentioned above. Hans Printing shall not be responsible for any reprinting due to incorrect file specifications.
  • We can help minor revisions only for artwork designed outside Hans Printing.
  • Hans Printing does not specialized Digital Drawing (linear and 3D) and other digital effects.
  • Hans Printing stands behind the quality of its products and services; however, you are still 100% responsible for the accuracy of your print-ready artwork files, and we encourage you to proofread all files carefully before submitting to us. Hans Printing will not be liable for any error missed.
  • Production will only commence upon artwork and payment confirmation. Upfront full payment can be done by fund transfer or quick cheque deposit to HANS PRINTING PTE LTD DBS current 023-904181-7.
  • Lead time is based on Working Days, not including Weekends and Public Holidays.